Branch ManagerManagement
Uwase Claudine
"Experienced hotel manager with over 10 years in the hospitality industry, ensuring guest satisfaction at every turn."
Since 2022Our
Our
Story.
"Glads Apartment is a modern multi-service hospitality and lifestyle establishment designed to provide comfort, wellness, and convenience in one place. With a unique blend of luxury accommodation, leisure, retail, and wellness facilities, we are committed to offering exceptional services to both residents and visitors. Our philosophy is built on quality, customer satisfaction, and sustainability, ensuring that every guest enjoys an unforgettable experience."
Our Mission
To provide a holistic living and leisure experience by combining modern accommodation, wellness, dining, shopping, and recreational services under one roof.
Our Vision
To become the leading hospitality and lifestyle destination in Rwanda, known for innovation, excellence, and customer care.
Our DNA
Core Values.
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Excellence
Excellence
Delivering world-class services
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Integrity
Integrity
Building trust through transparency
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Innovation
Innovation
Continuously improving our services
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Sustainability
Sustainability
Promoting environmentally friendly practices
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Customer Care
Customer Care
Putting our clients at the heart of everything we do
The Glads DifferenceWhy Choose
Why Choose
Glads Apartment?
We don't just offer a room; we offer a lifestyle. Explore the pillars of our excellence.
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All-in-one hospitality and lifestyle destination
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Professional staff with customer-first service approach
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Strategic location with easy accessibility
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Commitment to health, comfort, and sustainability
The People Behind Glads
Meet Our Team.
Dedicated hospitality professionals delivering consistency, warmth, and excellence at every guest touchpoint.
Selected Branch
$Ndera (Flagship)
Head of HospitalityOperations
Habimana Eric
"Passionate about delivering the "Art of Living" experience to all our guests."
Front Desk LeadGuest Services
Mukamana Diane
"Dedicated to welcoming every guest with a warm smile and ensuring a seamless check-in experience."
Wellness & Spa SupervisorWellness
Niyonzima Jean
"Expert in holistic therapies and dedicated to providing restorative experiences for our guests."
Restaurant ManagerFood & Beverage
Ingabire Solange
"Bringing culinary excellence and impeccable service to our dining venues."
About This Team
A hospitality-first team built to deliver consistent service quality, fast support, and memorable guest experiences across every stay.